Though we strive to give you a great customer experience each time you shop with us, if at all you are not 100% satisfied with your purchase, you can return your Order for a full refund of paid price. However, you must understand that we can't bear a loss either; so return of products will be accepted only if the products are returned in a saleable condition with the tags intact and in their original packaging, in an unwashed and undamaged condition. Please note that Refund/ replacement for goods/ merchandise is subject to inspection and checking by Shubhkart team.Damages due to neglect, improper usage or application will not be covered under our Returns Policy.Some special rules for promotional offers may override "Shubhkart.com's 7 Day Returns Policy."
Returns are easy. Contact Us to initiate a return. You will receive a call explaining the process, once you have initiated a return, one of our logistic partner will come and pick up the product.
Yes. They are Gold & Silver, Gemstones and Apparels.
Once your return request has been placed with Customer Service, it usually takes about 7 Days to complete the return process.
The logistics person will be incharge of picking the product from the customer's end
Shipping charge would not be included in the refund value of your order as this is a non-refundable charge.
Cash on Delivery convenience charge would not be included in the refund value of your order as this is a non-refundable charge.
Yes you can. by calling us on our helpline or by writing to us at email@example.com
Though we strive to give you a great customer experience each time you shop with us, if at all you are not 100% satisfied with your purchase, you can buy any product in exchange to your previous order.
All Items except for Apparels, Gold & Silver and Gemstones.
You can exchange products from all categories. *conditions of the amount which will be more than the earlier product*
Yes (only at the time of exchange, if the product is of higher price.)
Once your exchange request has been placed with Customer Service, you cannot cancel the exchange.